What Are The Different Styles Of Communication – Jory MacKay Jory is an award-winning author, content strategist and editor for Unsplash Books. He contributes to Inc., Fast Company, Quartz, and more. January 28, 2019 · Read 13 minutes
There is no island. Especially in the modern workplace. Over the past two decades, time spent communicating and collaborating in the workplace has increased by more than 50%. Yet, somehow, most of us still avoid it.
What Are The Different Styles Of Communication
Whether it’s ignoring different communication styles, the missing content, tone, and body language of text-based communication, or the isolationist paranoia that occurs in remote teams, workplace communication is a minefield of understanding.
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Skills needed in your company. Not only does understanding communication patterns reduce stress in the workplace, but all the time saved can be spent on, you know, the work you’re doing. (Because no one answered the job ad for “Email Professional,” right?)
In this article, we’ll discuss different communication styles in the workplace, how to make sure you’re heard (and listen to others), and the biggest obstacles people face and mistakes people make when communicating at work. .
There is a reason that from a young age we learn to play well with others. Our lives go through personal and professional relationships. And often, our ability to hear (and listen) is the difference between success and failure.
But communicating with others is not always easy, or fun. In fact, a 2016 Harvard Business Review article found that 69% of managers say they are uncomfortable communicating with employees (and you can only imagine that this number is significantly higher when the roles are reversed).
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Communication or lack of communication kills teams, productivity, and sometimes, even companies. According to research, most of us spend 80% of our day in meetings, on the phone, and answering emails, leaving little time for the critical work we need to do on our own.
So what should we do? The first step to becoming an effective communicator is to understand the different communication styles that people use in the workplace.
Do a quick Google search and you’ll find four common communication styles: assertive, aggressive, passive-aggressive, and passive. The problem is, this is difficult among other people. And worse, they didn’t tell us anything
Instead, best-selling author and leadership coach, Mark Murphy, says the easiest way to understand communication styles is to categorize them according to their needs: Analytical, Intuitive, Executive and Personal.
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As the name suggests, analytics deals with hard data and real numbers. They are wary or suspicious of people who don’t know the facts or use vague language to explain things. For example, if you tell an analytics provider that the churn rate is low, they will want to know
Pros: Being analytical means you remove a lot of emotion from communication. Instead of being thrown by yourself
Disadvantages: Obviously, people who lack empathy in their communication style can be cold or withdrawn. When working with someone who likes to be more personal, it is possible for them to become frustrated, angry, or sad.
Intuitive communicators love the big picture and hate the details. They don’t want to hear things explained in a linear or logical order, but get an overview and jump straight to the most important parts. (There’s a good chance your boss has a unique communication style.)
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Advantages: Not getting bogged down in details means good at communicating concisely and to the point. It also means you’re comfortable with thinking big, finding out-of-the-box solutions, and challenging contracts.
Disadvantages: However, if details are important, someone with an idiosyncratic communication style may not have the patience to handle them. They can go round and miss important points or ignore nuances. In general, intuitive communicators have the hardest time working with people who are more process-oriented and methodical – “Functional Communicators”.
Functional communication is the opposite of intuitive. It is for direct processes, details, timelines, and good thinking. When talking about a project or explaining an idea, they want to go through all the details, step by step so that nothing is missed.
Pros: Most teams like to lead functional conversations. They want to see that everything has been thought of and that no detail has been missed. And because these communicators are so passionate, they may play Devil’s Advocate and look at all options before moving on.
Communication Styles In The Workplace
Disadvantages: Obviously, not everyone is addicted to this form of communication. The opportunity in the details causes many people to drop out or give up on treatment. Actively oriented people are more prone to fatigue when sitting for too long.
For people with a personal communication style, communication is all about emotion and connection. They don’t want to dig into details or data, but learn about people and how they think. As such, they are very good at easing difficult situations and playing diplomat.
Benefits: A more personal approach to communication helps build better and deeper relationships with others. If this is you, your friends will see you as a confidant or “trooper” who holds everything together. And because you get along so well with the rest of your team, you can see beyond language and pick up on non-verbal cues that others miss (like body language and tone).
Cons: Not everyone wants to be personal in the way they communicate. Especially at work. Having a personal communication style can make you seem overly emotional, detached from the “reality” of the project, or enthusiasm.
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By studying different communication styles you probably relate to one of them more than others. It is important to note that no one communication style is inherently better than another. It is also important to note that they all have the potential for conflict. As Mark writes:
“Choosing the wrong communication style for a specific audience, whether it’s one person or a thousand, listens and can spell trouble. Learning to build flexibility around your preferred style allows others to successfully communicate important things that need to know. “Hear you announce. .
In a recent report by The Economist Intelligence Unit and Lucidchart, while 54% of people said they like to communicate with people who use different styles from them, 42% said that different communication styles are the main reason for disagreement.
Learning to build flexibility in your preferred communication style allows others to successfully hear the important things you need to communicate.
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Understanding and recognizing the characteristics of different communication styles is essential. It helps you ground yourself in the conversation and know how to use it in the best way to get your point across and get more from the other person.
How many times have you walked away from an awkward afternoon meeting thinking “what did that person just say?” Effective communication is about more than understanding
Others act for what they say. It’s about understanding, understanding, and responding in a way that you can hear while telling the other person that you hear them.
To be a good communicator, you need to learn the basics of two-way communication. And while these steps may seem basic at first, you’d be surprised how often you go through them just to get to your “turn to talk”.
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The first step to being an effective communicator is listening. Sure, you think you’re listening to people, but most of us only remember half of what we hear—even if we think we’re listening carefully.
Sometimes the most effective thing you can do is just pay attention to someone and make it clear to them that this is their time, no matter what I’m doing or how busy I am.
So how can you become an effective listener? According to political consultant Marjorie North, it starts with three techniques:
This last point is especially important. As many who learn to communicate in the workplace have discovered, there is a “special power” that comes from asking follow-up questions.
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Follow-up questions signal to your conversation partner that you are listening, interested in what they are saying, and want to know more. Not to mention the fact that studies have found that people who ask more questions are consistently rated as more willing.
Before you can effectively engage in conversation, you need to know who your audience is. The first part is to understand their communication style (which we mentioned above). But there are many other ways you can learn more about what makes this person tick.
First, listen to the language they use and the details they talk about. Are they interested in the subject or just passing through? Do they sound like enemies or friends? Do they have preconceived notions that can sway the conversation?
You can also read the unsaid. Are certain topics or stages ignored or ignored? What about body language? According to Dr. Albert Mehrabian, writer
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, only 7% of communication comes from words. 38% vocal elements such as tone and